Job Purpose

The Executive Director is responsible for providing overall leadership, strategic direction, governance, and operational management of ACCG. The post holder will ensure delivery of safe, high-quality, culturally appropriate services while maintaining financial sustainability and strong partnerships. The role includes leadership of fundraising, organisational development, staff management, and continuous improvement to meet community needs.

Strategic Leadership & Governance

• Lead the development, implementation, and review of the organisational strategy, ensuring alignment with ACCG vision and community needs.
• Provide visible leadership, setting clear priorities and direction for staff and stakeholders.
• Support and advise the Board, ensuring it has the information required to make informed decisions.
• Prepare and present detailed reports on organisational performance, finance, and risk.
• Embed a culture of learning, accountability, and continuous improvement across the organisation.
  

Operational Management & Service Delivery

ESSENTIAL:

• Oversee all operational services, ensuring they are delivered safely, effectively, and in line with agreed standards.
• Establish systems to monitor service performance, outcomes, and impact.
• Ensure safeguarding procedures are implemented, monitored, and continuously improved.
• Maintain compliance with policies, legal requirements, and quality standards.
• Lead the management of incidents, complaints, and service concerns in line with procedures.

Financial Sustainability, Fundraising & Growth

• Develop and implement a comprehensive fundraising and income generation strategy.
• Identify and secure funding opportunities through grants, contracts, and partnerships.
• Build and maintain relationships with funders, commissioners, and donors.
• Oversee the preparation of high-quality funding bids and reports.
• Monitor budgets and ensure effective financial management and accountability.
• Identify opportunities for service expansion, diversification, and growth.

Partnerships & External Relations

• Act as the senior representative for ACCG at local and regional meetings and forums, or delegate as appropriate.
• Develop and maintain strategic relationships with key stakeholders.
• Promote ACCG services and achievements to increase visibility and engagement.
• Influence policy, service development, and partnership working to address inequalities.
• Engage with the community to ensure services remain responsive and inclusive.

Workforce & Organisational Leadership

• Provide strong leadership and direction to staff and managers.
• Ensure effective HR processes including recruitment, supervision, appraisal, and development.
• Ensure the staff handbook is updated regularly in line with government legislation.
• Promote a positive, inclusive, and supportive working environment.
• Support staff wellbeing and professional development.
• Develop leadership capacity within the team to ensure sustainability.

Governance, Compliance & Risk Management

• Ensure compliance with all legal, regulatory, and contractual requirements.
• Maintain oversight of safeguarding, data protection, and health and safety.
• Develop and review policies and procedures regularly.
• Identify, assess, and manage risks to the organisation.
• Prepare for and support audits, inspections, and monitoring visits.
• Provide assurance to the Board on governance and compliance matters.

Governance, Compliance & Risk Management

• Ensure systems and processes support efficient and effective operations.
• Oversee IT infrastructure, ensuring security and reliability of data.
• Ensure accurate and timely reporting across all areas of activity.
• Continuously review and improve organisational systems to support growth.

Person Specification

Attributes:
Qualifications/Training
Essential Criteria

• Degree or equivalent level of skill
   
• Postgraduate qualification in health care or related topic
  
• Evidence of continuous professional development
  
• Experience in strategic planning and organisational development

Desirable Criteria

• Masters Degree or Equivalent qualification in Health Care
   
• Management qualification in Health and Social Care
   

Assessment: Interview/Application

Knowledge & Experience,
Essential Criteria

• 3 years’ experience of management within a health and social care environment
   
• Experience in managing staff, services and operations
   
• Previous experience of Influencing change
   
• Experience of managing budgets and organisational resources.
  Experience of working with Board of Trustees (Directors)
  Proven experience in fundraising or securing funding
• A working knowledge of the NHS and Community Care Legislation
   

Desirable Criteria

• Working with older Adults and /or those of African Caribbean Heritage
• Experience within health, social care, charity or community sectors
• Experience of managing funded programmes or contracts
• Experience in partnership development or stakeholder engagement
   
   

Skills
Essential Criteria

• Ability to communicate verbally and in writing
• Presentation or public speaking skills
• Ability to negotiate with external Agencies/providers
• Effectively manage own time and resources
• Strong Leadership & Organisational skills
• Effectively manage relationships with employees, service users and carers
• Understanding of governance, safeguarding and compliance frameworks
• Ability to build positive relationships with staff, partners and stakeholders
• Excellent IT Skills including Microsoft Office and digital systems

Desirable Criteria:

• Experience using AI/assisted administrative tools
• Experience of using a database e.g. Charity Log

Flexibility:
– Must be flexible to the needs to the service

Personal Attributes
Essential Criteria:

• Act professionally at all times
• Commitment to equality, diversity and inclusion
• Calm, solution focused and adaptable under pressure
• Willingness to undertake further training and development as required

Other,
– Access to a vehicle for work purposes